Standards of Service
"Our business is our customers" Advanced Parking personnel are committed to providing the highest quality service to our customers and clients. Some of the things we do best are:
Customer Service Focus
The majority of Advanced Parking locations are attended which provides our customers with an outlet for any inquiries they may have. Our staff are well trained to handle a multitude of situation to help make your parking experience a more enjoyable one.
Convenience is an important characteristic in todays fast paced society, that is why Advanced Parking takes pride in providing our customers clear and concise signage to help navigate them throughout our lots.
Our hallmark is our ability to build relationships with our parking customers. From a cheery greeting in the morning to a smiling farewell in the evening, we attempt to personalize our service in any way possible. Whether it is a complimentary newspaper or a car wash, we pride ourselves on going the extra mile each day for our customers.
A lways - conduct yourself with utmost professionalism.
D riven - to meet or exceed customer expectations every time.
V alue - each and every customer - no matter their worth to us.
A ppreciate - the feedback we receive from our clients.
N ever - take more than 24 hours to address a customer request.
C ommitted - to out-performing our competition in every aspect.
E volving - to meet the changing conditions of our industry and cities.
D iligent - never miss a detail.